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Washington, District of Columbia, United States of America
JOB #R2102043

Appian Business Analysts (All Levels) (Remote)

*We are open to supporting 100% remote work anywhere within the US.*

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology department, seeking Appian Business Analysts at all levels to support upcoming needs with our federal customers.

Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.

Successful candidates must be able to complete a Public Trust background check, requiring U.S. residency for 3 of the past 5 years.

Position Overview

The Business Analyst is responsible for gathering and documenting system/business requirements in the form of user stories and use cases, perform requirement analysis and systems analysis, facilitating design and development of software solutions, assisting with the testing process, and helping the quality assurance process.


Responsible for stakeholder management, requirement elicitation, preparing estimations for business analysis tasks and deliverables, systems analysis, preparing functional specifications using user stories, acceptance criteria, and use case narration. Responsible for ensuring unique business needs are properly translated to functional specifications and providing a system solution, assisting with the maintenance of project schedules, and developing various status reports.

Job Requirements

  • Plan out business analysis efforts, including stakeholder analysis, communication planning, and elicitation techniques

  • Support discussions on establishing and controlling application scope

  • Facilitate requirements gathering via meetings, interview sessions, brainstorming, documentation analysis, and other techniques as necessary

  • Support customer meetings to understand current client business practices and business needs supporting requirements analysis

  • Document and validate high-level business needs

  • Document quality attributes, interfaces, and other non-functional requirements

  • Ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards

  • Validate requirements with business stakeholders and team members

  • Manage client relationships and expectations during the requirements gathering phase

  • Collaborate with stakeholders and team members regarding requirements development and translation into software specifications

  • Support traceability efforts from high-level business need through functional validation

  • Participate in requirements prioritization

  • Support requirements decomposition into specifications

  • Write detailed descriptions of user needs, program functions, and dependencies required to develop or modify applications

  • Support development and refinement of requirements, identifying and recommending corrections to gaps or deficiencies

  • Manage changes to baselined requirements through effective application of change control processes and tools

  • Consolidate user stories and user feedback on apps throughout the development cycle

  • Write and/or review documents needed to support application release

  • Coordinate the stage-gate review process including assembling document packages and working with team members to complete required documentation

  • Works closely with developers and testers to ensure all requirements are understood and have corresponding test scripts

  • Ensure the project teams have clear, consistent, and testable requirements

  • Support business validation of functionality

  • Manage the documentation for multiple applications and releases across more than one development team while meeting deadlines

  • Assist in maintaining concurrent project schedules

  • Develop weekly and monthly status reports

Required Skills

  • Three plus years of work experience in Information Technology as a Business Analyst and Tester.

  • Facilitates meetings with business owners, technical leads, and other stakeholders.

  • Works as the Scrum Master for technical team coordination.

  • Captures business needs and develops corresponding functional solutions.

  • Facilitates the development of technical requirements, user stories, and mockups to address business needs and work with developers and testers to ensure prototype solutions meet expectations.

  • Develops Weekly Status presentations. Develops FDA EPLC documents.

  • Estimates testing levels of effort for requirements.

  • Determines testing approach for break/fix and enhancement requests.

  • Develops test plans, test cases, and RTMs in HP ALM.

  • Executes detailed tests and test scripts. Documents test results.

  • Automates tests as needed in testing tools to support automation, 508 compliance, and performance testing.

  • Supports UAT prep efforts in conjunction with business owners/ users.

  • Proficient in Microsoft Office tools

  • MS Word, Excel, Project, PowerPoint

  • Proficient in formal software development life cycle processes

  • Proficient with JIRA

  • Demonstrated abilities as a driven, self-starter, and a quick study

  • Story Creation

  • Customization

  • Report Generation

Desired Skills

  • Experience in a government environment

  • Experience with Appian BPM tool. Or other BPM tools. Experience with using JIRA.

  • Agile development practices

  • MS Visio

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Remote Office (DC99)

Business Systems

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.