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Account Manager, Energy Efficiency (Remote - Southern California)
Energy Efficiency Outreach Associate Location: Southern California (based out of our Irvine or Los Angeles offices)
To support the growth of our residential Energy Efficiency practice, we seek outstanding individuals to provide critical customer outreach services to multifamily property owners, property managers and mechanical, electrical, and plumbing contractors to identify energy efficiency opportunities and facilitate participation in energy efficiency programs. This position is exclusively focused on the Southern California region
Work as part of the energy efficiency team ensuring that the implementation of client sponsored energy efficiency retrofit projects are successfully executed
Develop and maintain relationships with assigned market partners, primarily property owners, property management firms and contracting trades, throughout the territory
Meet with key decision makers responsible for making facility upgrades to large multifamily properties to drive program participation
Manage day to day activity and schedules to ensure maximum value is provided to the clients
Provide administrative and marketing assistance to program staff, including but not limited to: scheduling and participating in industry events, trade shows, apartment owner association meetings to educate and inform stakeholders about available energy efficiency support resources
Communicate to both technical trade allies and non-technical audiences.
Conduct and help facilitate market partner training on programmatic and technical best practices
Contribute to the evolution of program strategies and the design of program features, services, and marketing campaigns
Manage assigned accounts in CRM database and maintain accurate tracking and forecasting of project construction status
Prepare status reports to accurately describe activities in the field and to monitor progress towards program goals on customer/contractor participation and the completion of eligible projects
Coordinate with or follow up on program Quality Assurance activities as appropriate
Travel by car throughout the assigned geography
To be successful, you will need: -
2 years of work experience (appropriate degrees may be substituted for work experience)
Demonstrated experience with MS Office, including MS Excel and MS Word
Familiarity with CRM systems such as Salesforce
Strong communication skills
Demonstrated experience in building and maintaining professional relationships
Valid driver’s license and ability to pass a Motor Vehicle Records (MVR) check
Knowledge of energy efficiency and California policies governing residential and small commercial energy programs
Knowledge of common electric and gas equipment used in the multifamily sector including hot water boilers, HVAC systems, interior/exterior lighting, pool pumps/boiler, etc.
Effective communication skills with the ability to guide and influence customers to opt for cost-effective energy efficiency solutions
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Los Angeles, CA (CA80)