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Ottawa, Ontario, Canada
JOB #R2104038

Account Manager/ Energy Efficiency and Demand Management Programs - Ontario

Account Manager

Location: Remote Locations Ontario (Must have ability to travel) 

To support ICF’s growing energy efficiency program delivery, ICF is seeking Account Managers with energy efficiency and demand management experience in commercial and industrial sectors, in Ontario. The successful applicants will liaise with trade allies and customers to promote an established commercial and industrial program. Account Managers will build industry relationships, help identify opportunities for participation in the program, and provide program assistance. Some travel is anticipated, as much of this work should be occurring in the field.

Key Responsibilities:

  • Reporting to the Account Manager Lead, the Account Manager will develop partnerships with trade allies and industry associations to enable their participation in the program

  • Provide industrial energy management advice to assist companies in planning, tracking, measuring and implementing energy efficiency initiatives.

  • Communicate program requirements and incentive payment processes to trade allies and customers.

  • Track and report progress on project implementation and program performance.

  • Identify issues, opportunities, and lessons learned and contributing to the continuous improvement of the program design and delivery.

  • Provide clear and concise communications to customers and other stakeholders as required to maintain high customer satisfaction.

  • Able to provide mentoring to other engineers as necessary to assist with project reviews

  • Travel to industrial facilities, with reimbursement.

  • Implement recruitment, marketing, and sales strategies for the program to meet programs targets for participation

  • Provide regular reports to Account Manager Lead on program activity

  • Using effective selling skills, assist customers in the understanding of energy saving and comfort benefits of new energy efficient products

  • Conduct webinars and attend industry events to engage with trade allies and customers to promote the program.

  • Liaise with program applicants for a successful and complete application

  • Conduct site visits to program applicants

  • Engineering calculations for energy consuming equipment and program cost effectiveness

  • Provide ongoing utility client support as needed. Support will include program reporting, meeting attendance and other client communication as needed.

  • Conduct Energy Audits and Equipment Studies to industry standards, such as ASHRAE

  • Maintain and follow Health & Safety protocols

Basic Qualifications:

  • Degree in mechanical, electrical, or chemical engineering if strongly preferred.

  • Demonstrated knowledge of lighting, HVAC, or other commercial or industrial energy efficient equipment is a must.

  • Outgoing, engaging individual who can build industry relationships to promote the program

  • Subject matter expertise in energy efficient equipment and processes

  • 5+ years relevant experience

  • Valid and clean driving license 

Preferred Skills/Qualifications:

  • Deep knowledge of one or more of the following: pumping; VFDs; compressed air systems; heating and cooling; fans; lighting and/or controls

  • Have a professional engineer designation, or be eligible for a professional engineer designation 

  • Team player with the demonstrated ability to work in a fast-paced environment

  • Knowledge of energy efficiency, demand management, and/or energy consumption

  • Experience with measurement and verification

  • Certified Energy Manager (CEM) and/or Certified Measurement and Verification Professional (CMVP)

  • Strong planning, organization, and supervisory skills

  • Excellent written and verbal communications skills in English

  • Time management skills to handle multiple priorities and flexibility to work limited overtime as needed

  • Self-motivated, able to manage own time minimal oversight

  • High proficiency in MS Office (Excel, PowerPoint, and Word)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

Ottawa Canada (CD82)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.