Onsite Digital Content Manager

We’re looking for a Digital Content Manager to join our team at ICF!

Our innovative digital solutions team is seeking a content manager to provide full-time support to the National Institute on Minority Health and Health Disparities. This position requires strong communication skills, working knowledge of digital content management systems, a high degree of professionalism, excellent organizational skills, and the ability to multitask and stay flexible. This position will be on-site in Bethesda, MD (post-COVID).

What you will be doing:

• Work in a content management system to manage NIMHD website content, including updating existing content and adding new content

• Lead digital media management, including email subscription services, social media channels, and related inquiry response and coordinate with staff who work directly with these platforms

• Act as client-facing liaison between staff requesting web updates and web-related projects

• Ensure quality standards and best practices are met for web and other digital products

• Develop and maintain a digital media plan to communicate information to the public

• Maintain knowledge and awareness of federal web and digital media practices

• Maintain record keeping as directed by federal web and social media guidelines

• Stay current and advise on emerging trends and technologies

You will have:

• Bachelor's degree

• 2+ years experience working in content management systems

• Experience with public sector websites and applications preferred

• Public health experience preferred

• Excellent written and oral communication skills with a focus on attention to detail

• Ability to work with all levels of internal and external staff

• Strong organizational skills and demonstrated ability to meet deadlines

• Customer service focused with the drive to solve tough problems

• Team player with the ability to work in a fast-paced environment

• Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Maryland Client Office (MD88)