IT Business Analyst

ICF is seeking a Business Analyst for our Growth, Engagement & Insights Group.  

In this role, you will work with project managers, technical architects, and clients to help define and organize business and technical requirements for our quantitative data processing, reporting, and customer insights platform.  This involves interviewing stakeholders to help refine and maintain requirements and keep product documentation and artifacts up to date. 

The artifacts should be maintained including data mapping spreadsheets, a pragmatic approach to product feature documentation, and maintenance of configuration information for client implementations.  Candidates should be comfortable working on a software product development team following a scrum development methodology.

Candidates should be highly independent and driven to follow-up on tasks without prompting.  Our software solution is quantitative and analytical so a desire and experience to work on complex subject material with a lot of detail is a must.

Key Responsibilities:

• Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories

• Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding

• Support project delivery through task tracking and project management using project management tools

• Work with and assist QA team to develop and implement test cases and acceptance criteria for releases

• Support stakeholders through training, as well as one-on-one technical assistance

• Develop an understanding of the operational processes and procedures and take initiative on process improvements

Basic Qualifications: 

• BA/BS in quantitative subject (math, engineering, science, etc.)

• 2+ years of experience

• Experience with or interest in agile software development process

• Clearly defines and documents business processes and software requirements

• Develops system documentation to track issues and to work with developers to ensure that requirements are being met

• Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines

• Works collaboratively and cohesively in a team environment

• Comprehensive knowledge and experience in MS Office products

Professional Skills:

• Extremely well-organized with a high appreciation for details

• Superior verbal and written communication skills

• Strong analytical, problem-solving, and decision-making capabilities

• Team player with the ability to work in a fast-paced environment

• Resourceful and self-motivated

• Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude

• Exceptional attention to detail in communication and deliverables

In accordance with the EPEWA, based on the qualifications and experience required, the annual salary range for this position is $63,000 to $70,000 per year. For more information regarding our benefits, click here

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Golden, CO (CO15)