Technical Communications Specialist

ICF is seeking a Technical Communications Specialist focused on Organizational Change Management (OCM) to support a large, business analysis and management support services contract within a Chief Information Officer (CIO) organization. This position will be located in Arlington, VA with local travel.

What you'll be doing:

The ideal candidate will work with a team of technical architects and Subject Matter Experts (SMEs) to:

• Develop an OCM strategy and roadmap to improve adoption of IT initiatives
• Provide training, improve communications, and mentor project teams to increase the adoption of IT initiatives
• Draft global email announcements, design promotional materials, prepare/conduct briefings, and help develop training materials
• Manage development and execution of communications materials, such as fact sheets, job aids, instructional guides, Web content, briefings, and presentations
• Support the project team to develop stakeholder/partner outreach and engagement efforts to obtain awareness, understanding, buy-in, and support
• Work with multiple team members within in a collaborative and fast-paced environment to recommend, develop, and implement OCM strategies
• Conceptualize, coordinate, and prepare client-ready products that meet both company and client standards and needs
• Support the design, development, implementation, and revision of project plans and adhere to established timelines

What you'll need:

• 5+ years of professional work experience
• 3 or more years experience working with change management principles, methodologies, and tools
• 3 or more years experience producing organization-wide communications and communication strategies
• 3 or more years experience working for government as a consultant or similar environment
• Ability to obtain and maintain a federal government security clearance
• Bachelor's degree

Preferred Skills/Experience:

• Experience in designing, developing, and delivering strategic communications activities for organizational IT initiatives
• Familiarity with continuous improvement and project management approaches, tools, and phases
• Familiarity with agile software development methods and practices or cloud-based technologies
• Familiarity with O365 products and large scale implementations

Professional Skills/Experience:

• Analytical skills and the ability to provide insight into project progress
• Excellent verbal, interpersonal, and written communication skills to include experience with developing and delivering presentations, editing, and proofreading
• Ability to explain complex technical concepts in an easily understandable written format
• Demonstrated client relationship skills working in a dynamic client environment 
• Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, Visio, and SharePoint)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Client Office (VA88)