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Austin, Texas, United States of America
JOB #R2003602

CDBG QA/QC Specialist

Are you interested in opportunities in Disaster Management? Do you have experience in Residential/Single Housing programs specifically in Quality Assurance/Quality Control or Case Management? Join our team in Austin, Texas immediately!

Our team is seeking Quality Assurance/Quality Control Specialists to provide internal quality assurance and quality control functions and provide training to existing and new staff for a client in Texas.

Key Responsibilities:

  • Review the Duplication of Benefits (DOB) and Verification of Benefits (VOB) determinations for applicants completed by vendors according to established policies, HUD and cross-cutting Federal regulations, and State law.

  • Conduct on-site training visits with the State’s staff, vendors, and subrecipients for various topics including, DOB verifications, award calculations, construction inspections, draw payments, construction closeouts, and compliance.

  • Check for quality and compliance regarding all grant awards, project reviews, environmental reviews, damage inspections, construction closeout, and compliance.

  • Review and process draw requests and reconcile invoice submittals

  • Monitor and track all changes to policies and procedures, Action Plans, manuals, and checking all policy changes for State and Federal regulations compliance.

  • Assist in the development of a comprehensive quality control/quality assurance and monitoring plan with the ability to start implementing the plan within one week of the employment start date  

To be considered for this role you will need:

  • High school degree

  • 3+ years of experience in compliance, quality assurance/quality control, case management, or equivalent work for a CDBG-DR grantee, vendors, or subrecipient.

Preferred skills:

  • Expertise in other housing programs including but not limited to homeowner assistance program (HAP), buyout/acquisition, small rental repair, homeowner reimbursement program (HRP), affordable rental program (ARP), and multifamily new construction

  • Expertise in programs that support the eligibility determination of housing programs, including but not limited to case management, environmental review, damage assessments and site-specific environmental reviews, closeout and compliance, and affordability period monitoring.

  • Experience requiring proficiency in all policies and procedures including HUD, State, and Federal regulations.

Professional Skills: 

  • Ability to effectively communicate with the client regarding issues, needs, and/or priority setting for projects 

  • Ability to facilitate meetings and present complex information in an understandable and compelling manner 

  • Critical thinking and problem-solving skills paired with a desire to take initiative 

  • Demonstrated experience balancing and prioritizing multiple projects and competing priorities to meet goals, deliverables, and deadlines 

  • Ability to work under pressure, both individually and collaboratively in a team environment 

  • Strong organizational skills and client service focus 

  • Proficiency with Microsoft Office Suite

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Austin, TX (TX18)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.