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London, United Kingdom
JOB #R2003507

HR Business Partner – UK (FTC)

ICF, a leading provider of consulting services and technology solutions to governments and commercial clients across the UK, wider Europe and globally, is looking to appoint a HR Business Partner to support of our implementation work on a major UK government energy program.

This is a highly visible role, on a fast-paced, complex IT, customer services, government orientated project and if you have demonstrated previous success on large-scale programs, with demanding deliverable's, we’d love to hear from you.

The role will be based in either London or Leeds, on a fixed term contract of 12 months, though the successful candidate will be remote based at first, but does ideally need to be based in one of these two locations.

Main Responsibilities:

  • Work with the leadership team of a large client project as they grow to a headcount of over 150+.

  • Lead, oversee and monitor the implementation of activities to grow this team, from recruitment & on-boarding, through to off-boarding.

  • Coach and guide managers in managing employee relations issues with a large team of employees who are on short term FTCs.

  • Develop policies and procedures suitable for this team, while staying true to ICF’s core values and embedding these.

  • Work with leaders to develop a HR strategy which supports growth.

  • The production of HR metrics and analytics, including recruitment and attrition.

  • Proactively work with and partner with the recruitment team, to ensure the success of the recruitment activity, including headcount planning and development of the employer brand.

  • Support the Senior HRBP in developing and implementing bespoke strategic HR initiatives and HR projects.

Basic Requirements:

  • Proven generalist UK HR experience, gained in an environment where large volume, fast moving recruitment is the norm.

  • Experience of supporting and delivering HRBP needs for a call centre, contact centre or a shared services centre environment.

  • Experience of partnering with leaders in a business, which has grown rapidly or gone through large acquisitions would be beneficial.  

  • Excellent and up-to-date knowledge of UK Employment law and its application in daily processes, particularly around recruitment.

  • Experience of HRIS and Applicant Tracking Systems (preferably Workday).

  • Experience of coaching managers in managing teams working to set KPIs advantageous.

  • Educated to degree level, a CIPD qualification would be advantageous.

  • Experience working in a global environment would be an advantage.

  • Willingness and ability to travel between UK offices desirable.

Personal Qualities:

  • Excellent organisational skills.

  • Adaptability and flexibility essential

  • Ability to communicate effectively at all levels and to act with a degree of independence within delegated limits.

  • Able to manage a varied workload to achieve agreed deadlines without compromising quality or standards.

  • Able to respond effectively to changing priorities.

  • Attention to detail and high level of accuracy.

  • Ability to show discretion and work with sensitive and confidential information.

Since 1969, we have combined a passion for our work with deep industry expertise to tackle our clients' most important challenges. We cover the entire policy, programme and project lifecycle and address a wide range of policy areas, including justice, home affairs, employment, education and training, gender equality, and social inclusion and protection. With more than 5,000 employees, we serve government and commercial clients from more than 70 offices worldwide. ICF's website is www.icf.com.

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Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

London Riverscape (GB75)

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HR Business Partner

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.