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Southaven, Mississippi, United States of America
JOB #R2003349

Jr. Account Manager- Energy Efficiency - North Mississippi location

Jr. Account Manager, Energy EfficiencyLocation: North Mississippi Remote (Southaven, Hernando, Horn Lake)  

Job Description
To support our growth, we are currently seeking a Jr. Account Manager to join our energy efficiency implementation team located in Northern Mississippi. The selected candidate will provide training and technical assistance to trade allies on energy efficiency codes, rebate requirements, and emerging building technologies. Work closely with the client and ICF team members to review QA/QC findings, audit applications, implement solutions, and drives continuous improvement and best practices in quality processes. Work closely with internal cross functional partners to ensure ICF program solutions are sound and meet client expectations. This is an excellent opportunity to join an international company at an entry level position and get on-the-job training for a long term career in energy efficiency. 

Key Responsibilities:

  • Manages and implements the field and internal verification process for Utility DSM programs including the selection and review of assignments, tracks performance against metric, and ensures all necessary forms and materials are completed
  • Regularly reviews program QC findings. Based on the findings leverages best practices and continuous improvement to implement long term solutions in partnership with the client and ICF Program Managers
  • Generates reports to audit, monitor and measure performance and relevant metrics
  • Occasionally process utility applications to maintain familiarity and skill level required to train support staff
  • Conducts internal and external trainings to include; webinars, tutorials and conference calls on relevant business processes and standards
  • Manages the process of regularly reviewing and updating critical program documentation. Documentation to include field verification guides and forms, processing manuals, and policy and procedure manuals. Regularly includes updated industry trends and insights into manuals and procedure manuals to ensure program materials are most relevant
  • Works as part of a cross functional team including operations, IT, Marketing, and Customer Service/Processing
  • Leads training for program management and internal business partners when processes, manuals, or systems are updated
  • Conduct scheduled and unscheduled review of processing/ application process to see where improvements can be made on flaws, cycle times, processing errors, and other key metrics
  • Travel may vary from 25% to 50% of the time, primarily regionally but with periodic overnight trips 

Job Qualifications:

  • BA/BS degree or equivalent experience with demonstrated progression
  • Must be physically able to climb ladders, lift 20 pounds, and perform attic and crawl space inspections
  • 1+ years’ experience with MS Office Applications (Word, PowerPoint, Outlook, Excel)
  • Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Preferred Skills:

  • Knowledge of lighting and HVAC equipment
  • Experience in the building trades, particularly electrical or HVAC, helpful
  • Knowledge of energy efficient building design
  • LEED, BPI or HERS a plus.
  • Strong outreach, organizational, educational, and self-motivation
  • Demonstrated ability to provide project leadership and meet client goals
  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem-solving and decision-making capabilities
  • Team player with the ability to work in a fast-paced environment
  • Sound business ethics, including the protection of proprietary and confidential information
  • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
  • Ability to work with all levels of internal staff, as well as outside clients and vendors
  • Ability to be flexible and handle multiple priorities

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Mississippi Remote Office (MS99)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.