Tallahassee, Florida, United States of America
JOB #R2001293

Public Assistance Program Delivery Manager (PDMG) – COVID19

If you have prior experience with FEMA PA, come join ICF as we partner with FEMA to support roles across the US in response to COVID19.  Some, but not all, of the states we’ll be staffing include Florida, Virginia, Louisiana, and New York.

ICF is seeking experienced Emergency Management, Public Assistance personnel to support our Disaster Management team in response to COVID-19.  We’re looking for seasoned, FEMA PA professionals right now!  These roles have a lot of flexibility for the right candidate.  If you are willing to consider on-call and/or full-time roles with benefits, please apply!  As we move forward in support of the needs for FEMA in various states, we’d like to employ local candidates whenever possible with a minimum of 2 years’ experience in FEMA PA.  We’ll be hiring the following roles:

PA Crew Leader (PACL)

PA Group Supervisor (PAGS)

PA Planning Manager

PA Planning Specialist

PA Project Specialist (PASP)

PA Project Specialist Expert (PAEX)

PA Quality Assurance-Quality Control Manager (QAMG)

PA Quality Assurance - Quality Control Specialist (QAMG)

PA Task Force Lead (PATL)

PA Program Delivery Manager (PDMG)

ICF is seeking experienced Emergency Management personnel to support the Disaster Management division in response to COVID-19.

The ICF Disaster Management division works with government agencies and communities to design and implement policies and programs to promote increased resilience to disasters through economic and infrastructure recovery after disaster strikes. Our functional expertise is in program management and operations, planning and preparedness, technical assistance and training, strategic communications and outreach, compliance and monitoring, and performance measurement and evaluation. Clients include states and localities administering HUD and FEMA funded disaster recovery programs. We often work in close collaboration with ICF experts across the firm on related issues such as energy efficiency and green building, infrastructure, financial literacy, and workforce development. All our work is done in a professional, collegial, and intellectual environment that allows individuals pursue their passions and generate results. 

You will be responsible for ensuring that individuals, families and local governments affected by disasters have access to the full range of FEMA programs in a timely manner and that the best possible level of service is provided to applicants in the administration of these programs. Additional responsibilities include developing partnerships with the States, voluntary organizations, the private sector and other Federal agencies that are delivering similar kinds of assistance to the same groups of individuals.

As we move forward to provide support, some of the first roles we’ll be working on will be the Program Delivery Manager (PDMG), the positio reports to the Public Assistance Task Force Lead (PATFL) and is a qualified project officer. A PDMG is knowledgeable of the PA Program and develops PWs. Typically, PDMGs are resources for the applicant and responsible for assisting them with the development of projects and cost estimates. The PDMG often works with technical specialists who have a defined area of expertise, such as compliance, insurance, and cost estimating in the development of specific projects.

Key Responsibilities:

  • Knowledgeable in PA Program
  • Develop Project Worksheets
  • Assist applicants with the development of projects and cost estimates
  • Work with project/technical expert when dealing with specialized project

Basic Qualifications:

  • High School Diploma or GED
  • 2+  years of experience in FEMA PA
  • 2+ years in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Preferred Skills/Experience:

  • Bachelor degree preferred for some management roles
  • Excellent customer service skills to facilitate public assistance to applicants
  • Meeting with applicants throughout all phases of the application process
  • Using FEMA’s delivery model to track applicants’ projects
  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem-solving and decision-making capabilities
  • Team player with the ability to work in a fast-paced environment
  • Experience in participating in informational meetings and gatherings to the general public and communicating program eligibility requirements to larger audiences

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Florida Client Office (FL88)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants

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