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Adelphi, Maryland, United States of America
JOB #R2000009

Watch Officer Lead

The Cyber Watch Officer is the operations floor Lead and primary point of contact for the Cybersecurity Service Provider (CSSP).

Responsibilities

Lead and monitor the daily operations of the CSSP teams and activities

Notify managers and appropriate parties of critical incidents articulating the event’s history, status, and potential impact

Ensure continuity and assist in tracking operational issues, as well as DoD and Service Cyber component mandated tasks

Facilitate and support communication between the CSSP teams, external organizations, and CSSP leadership

As the operational arm of the CSSP Manager, complete and/or delegate tasking as required

Communicate issues to leadership and deliver status updates, both as directed, and on regular, daily and weekly reporting cycles

Lead coordination of short-term projects and collaborations, both between internal teams and between the CSSP and other organizations

Interact with organizations related to the CSSP such as ARCYBER, JFHQ-DODIN, USCYBERCOM, HPC/DREN, NetOps, DCIS, and various sub-organizations including Cyber Protection Teams (CPTs), other CSSPs,representatives of LE/CI, and network operations centers (NOCs)

Provide excellent customer service to CSSP subscribers and an ability to solve problems

Draft, update, and maintain standard operating procedures (SOPs) for Watch Officers

Basic Qualifications:

Bachelor's Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience plus five years relevant work experience

8 + years’ experience in a DoD IT role

Security Clearance required

8570 compliant certifications or the ability to obtain prior to start: CEH, DFR, CySA+, GCIA, GCIH, GICSP, or SCYBER) and IAT II (CCNA, CySA+, GICSP, GSEC, Sec+, or SSCP

Ability for shift work 24x7x365

Preferred Skills/Experience:

Experience on a Network operations floor

Experience with DoD Cyber Security and DCO operations

DoD multi-agency collaborative experience

Basic familiarity with DoD cyber tools, directives, and configuration

Professional Skills:

Excellent written and verbal communication skills

Excellent problem solving skills

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Maryland Client Office (MD88)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
LEARN MORE ABOUT ICF

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