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Washington, District of Columbia, United States of America
JOB #R1904014

Data Manager - Child Welfare

The CQI/Data Manager will lead the Center’s efforts related to data-driven continuous quality improvement, both in the Center’s service delivery to states and territories, and internally within the Center. To do so, the CQI/Data Manager will provide expert-level knowledge of State and Territorial public child welfare agencies data and CQI structures. The successful candidate will be a highly experienced child welfare professional with extensive experience in using data to track outcomes, working with federal review processes, and promoting and managing continuous quality improvement programs.  The successful candidate will be able to accurately assess capacity building needs related to CQI and federal reviews; work with a multidisciplinary team to design and develop appropriate workplans; facilitate the delivery of high-quality, effective capacity building services; and foster continued learning and evolution of best practices through effective capacity building efforts.

In a multi-skilled role, the CQI/Data Manager provides consultation, training, and support aimed at improving data-driven decision-making in states, counties, and tribes, and within the Center. In this role, the Manager uses his or her expertise to inform staff, managers and policy leaders at all levels. This work is focused on the integration of data with policy and practice in a system of continuous quality improvement.

The Manager will also set the direction for the data team and oversee all data consultations and activities.

This position will report to the Manager of Constituency and Knowledge Management.

Key Responsibilities:

  • Provide oversight and direction to the Center’s data and CQI infrastructure
  • Collaborate with the CB lead for the CFSR team and other CB or federal staff to develop and deliver products, events, and consultation to serve jurisdictions who are working to improve continuous quality improvement and/or in readiness and response to the CFSR
  • Conduct research on data-driven continuous quality improvement or other child welfare topics, and synthesize findings in written or presentation form for Center staff or external use
  • Provide subject matter expertise in the area of data-driven continuous quality improvement to other Center staff and project teams.
  • Support tailored service delivery to states and territories by providing phone or in-person consultation, training or facilitation.
  • Manages use of available state child and family welfare agency data, designed for evaluating systems improvement work.
  • Builds and manages effective working relationships with teams within ICF, in public child welfare, and with community partners groups including universities and community agencies.
  • Maintains confidentiality of sensitive information.  Understands and adheres to code of ethics and practice for research, child welfare, and data gathering/dissemination.
  • Provide leadership in providing on-going education to internal and external stakeholders about how data can and should be used to inform strategic decision-making

Basic Qualifications:

  • Master’s Degree in Social Work, Public Administration, or other closely related field required
  • 5-7+ years experience in a child welfare policy, practice, or research setting. 
  • Knowledge of Child and Family Services Reviews and other federal processes
  • Considerable experience in child welfare as a data or CQI lead
  • Excellent critical analysis

Preferred Skills:

  • Demonstrated skills in reporting writing for a variety of audiences including practitioners and researchers. 
  • History as a state lead or consultant reviewer for the CFSR
  • Ability to translate research findings into practice implications.
  • Experience leading analytical conversations with public child welfare leaders and managers to use data to improve practice or processes.

Professional Skills:

  • Proficient with MS office applications (i.e. Word, Excel, and PowerPoint).
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
  • Ability to multi-task and maintain high-quality results in a fast-paced environment.
  • Excellent verbal, interpersonal and written communication skills.
  • Demonstrated, outstanding level of professionalism, including ability to exercise good judgment, discretion, tack and diplomacy.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.comand we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Remote Office (DC99)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants

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