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Raleigh, North Carolina, United States of America
JOB #R1902246

Program Manager - Disaster Recovery - CDBG-DR

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is seeking a Disaster Recovery Program Manager who will support the North Carolina Office of Recovery and Resiliency (NCORR) in managing federal grants for long-term recovery from past hurricanes. As part of the growing Disaster Management Division, the position requires in-depth experience with the Department of Housing and Urban Development’s Community Development Block Grant – Disaster Recovery (CDBG-DR) programs as well as general familiarity with other federal disaster recovery programs. The Program Manager will work onsite with senior ICF staff, subject matter experts, and junior staff to develop and implement policies and procedures for post-disaster housing recovery efforts. Responsibilities also include serving as an expert on policy and regulatory issues, developing written materials, managing staff, overseeing intake and eligibility determination services, providing training and technical assistance, and working directly with the client to provide advisory/consulting services.

The Program Manager position will oversee ICF staff and contractors, and serve as the main point of contact with NCORR. The Program Manager must develop a complete understanding of all applicable NCORR Housing Program policies, requirements, and procedures and possess a deep knowledge of regulatory and statutory compliance requirements for CDBG disaster recovery and similar programs & projects. The position is based in Raleigh, NC.

Key Responsibilities: 

The Program Manager duties are:

  • Providing overall leadership to teams assisting and implementing post-disaster recovery efforts
  • Participating in program status and progress meetings with NCORR
  • Formulating, organizing and monitoring the overall performance of the projects
  • Deciding on suitable strategies and objectives
  • Coordinating cross-project activities
  • Leading and evaluating other staff
  • Developing and controlling deadlines, budgets, and activities
  • Applying change, risk, and resource management
  • Assuming responsibility for the program’s performance and its staff
  • Assessing program performance and aim to maximize it
  • Resolving program issues
  • Preparing and reviewing reports to NCORR

 Basic Qualifications: 

  • 6-10 years of experience in CDBG-DR program administration, community development or related field
  • Solid knowledge of how housing and community development programs are implemented at the state and local level.
  • Project and personnel management skills and experience managing large scale operations projects.
  • Excellent communication and customer service skills and exhibit a high level of professionalism in all communications
  • Ability to be flexible to handle multiple priorities and to work long hours as necessary
  • Excellent verbal, interpersonal and written communication skills.
  • Strong analytical, problem-solving and decision-making capabilities.
  • Team player with the ability to work in a fast-paced environment.
  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

 Preferred Skills/Experience: 

  • Exposure to operating and monitoring federally-funded programs
  • Strong verbal, interpersonal and written communication skills
  • Degree
  • Team player with the ability to work in a fast-paced environment
  • Superior interpersonal skills including courtesy, professionalism, empathy, and a cooperative attitude

Professional Skills: 

  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

N Carolina Client Office (NC88)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
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