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JOB #R1901921

User Interface/User Experience Design Lead

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

How would you like to make a difference in the lives of Americans? Or, how would you like the work you produce, touch real lives? ICF is looking for (UI/UX) Design Lead to join our thriving UX team. This position provides our client with expertise in customer experience, user experience, and content strategy to help serve our customers. You’ll provide strategic guidance to clients and direction to junior user experience staff responsible for day-to-day delivery. You’ll conduct research, facilitate workshops, provide customer- and user-experience expertise, and create artifacts to memorialize the findings (e.g. personas, journey maps, experience maps, service blueprints and more.)

What you'll need:

  • Must be a US Citizen
  • Bachelor’s degree in Computer Science, Graphic Design, Visual Communications.
  • Minimum of eight (8) years of experience in the Information Technology field focusing on engineering projects with specific Business and UX Design.
  • Experience with architecture & design experience, including at least three (3) years of experience providing UX Design expertise for enterprise applications on AWS.
  • Experience with large scale, high performance enterprise application deployment and UX Design on complex heterogeneous environments.

Preferred Experience:

  • Experience working with government agencies.
  • Experience in service design.
  • Experience working in an agency environment or consulting role related to user experience or information architecture. Understanding of customer experience considerations across various channels-e.g. in person, call centers, text messaging programs, mobile apps, websites, social media channels, email.
  • Experience with proposing new projects, including proposals, statements of work, estimating level of effort.
  • Master’s degree in a relevant field.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.comnon-discrimination: EEO is the law and Pay Transparency Statement.

Fairfax, VA (VA01)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
LEARN MORE ABOUT ICF

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