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Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
ICF's Junior Business Analyst will work with customers and internal subject matter experts to understand the business goals and objectives of the projects, and then translate those findings into requirements specifications. The candidate will write test cases and perform Quality Assurance Testing and provide general project support. You will work with other team members in User Experience, Development, Requirements Analysis and Quality Assurance Testing. This role can be based in Fairfax, VA or remote.
Manage and support daily work requests for two or more project teams by:
Eliciting and documenting requirements;
Logging incoming requests/work in team tools (JIRA or Trello);
Communicating with clients and the team about the status of work;
Performing QA and working directly with the developers to implement bug fixes and change requests
Capture metrics that support the organizations IT governance processes
2-4 years of experience working on web and/or software development teams
Demonstrated experience in:
Documenting requirements and specifications for web and/or software development teams
Scoping work efforts in to actionable pieces for delivery
Planning, performing and documenting quality assurance tasks including performing functional testing
Working across multiple projects and products
Working with diverse Stakeholders
Atlassian products, primarily JIRA and Confluence
Knowledge of Agile and Waterfall development methodologies
Problem solving skills with ability to analyze situations, identify existing, or potential problems and recommend solutions
Excellent oral and written communication skills, especially in a client interaction context and in team meetings
Ability to work independently and within a team with excellent time management and reporting skills
Exceptional verbal and writing skills, including editing and proofreading skills
Team player with the ability to work in a fast-paced environment
Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, Project and Visio).
ICF (NASDAQ:ICFI) is a global consulting services company with over 5,000 specialized experts, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Fairfax, VA (VA01)