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Arlington, Virginia, United States of America
JOB #R1901481

SharePoint Analyst

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is recruiting for a Business Analyst to lead an on-site support project in Arlington, VA. We support the course management, evaluation, Web site, and other related systems for a federal client. Support includes project management, operations, data analytics and reporting, and facilitating improvements to the systems.

Key Responsibilities:

  • Develop and run required system reports, analyze and compile data, and report progress and performance of systems and tracked business activities
  • Assist in maintenance of the SharePoint site for project tracking and organization
  • Provide documentation, tracking, and monitoring for change requests and develop change requests and cost/benefit analyses as-appropriate for recommended system improvements.
  • Maintain documentation of updates or improvements for system and business process documentation and standard operating procedures and related user guides.
  • Support team in development and maintenance of an annual plan, including security requirements, suggested short and long-term improvements, usability studies, and data analyses.
  • Design and develop announcements, summaries, presentations, and briefings to document and promote system activities, changes, and procedures.
  • Provide support in research for security requirements and data calls related to Certification and Accreditation (C&A) and Plan of Action and Milestones (POA&Ms).
  • Ability to effectively communicate with client regarding issues and work on multiple projects concurrently, balancing needs and/or priority setting for projects
  • U.S. Citizenship required (required by federal government for position)

Basic Qualifications:

  • Bachelor’s Degree
  • 1+ years of professional experience in data gathering and analytics, usability testing and/or quality assurance and control processes, federal IT systems and technology, and customer support
  • Experience working Microsoft SharePoint
  • Experience using Microsoft Excel pivot tables and other functions to compare data sets and develop accurate reports

Preferred Skills and/or Experience:

  • Experience with business intelligence software, such as a Tableau

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Virginia Client Office (VA88)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants

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