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JOB #R1900487

HBSS Software Administration (SME I)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

Candidate will provide end users tiered-level customer support by coordinating software, hardware, network, and security issue resolution. May install, configure, troubleshoot, and provide maintenance and training.  Develop, test and monitor effectiveness of internal HBSS TTPs / SOPs; coordinate with external organizations developing HBSS TTPs / SOPs to maximize synergy; act as the SME for the HBSS Fleet Centralization providing guidance to the HBSS Support Admins.   Provide Enterprise support for Policy; maintain knowledge of current and future ePolicy Orchestrator (ePO), components and agents/modules; provide input for development of Navy HBSS module policies and TTPs; compliance; develop and test custom policy signatures and exceptions based on operational needs; and write custom scripts to resolve compliance failures where possible.   Provide the critical services of Queue Management, Product Deployment, Data Analysis, and Policy Adherence.   


  • Active security clearance required.
  • 3 years IT experience
  • 1+ years administrating servers
  • Knowledge and experience in working with the McAfee Host Intrusion Prevention System
  • Knowledge and experience in working with McAfee Data Loss Prevention Endpoint products
  • Solid understanding of Microsoft operating systems and networking
  • Knowledge and experience in working with Firewalls desired
  • Knowledge with Intrusion Detection and Prevention Systems (IDPS) desired
  • Understanding of Linux/Unix operating systems

Professional Certifications Required:

  • DoD Approved Baseline certification

Key Responsibilities:

  • Implement HBSS migration/compliance strategy 
  • Troubleshoot HBSS product issues and outages
  • Administer ePO tree structure management
  • Administer policy catalog management
  • Provide Queue Management, Product Deployment, and Analysis as required
  • Provide SME level support for the HBSS Fleet Centralization
  • Develop, test, monitor and work with HBSS Support Admins on internal TTPs/SOPs
  • Provide oversight and guidance to HBSS Support Admins
  • Review of HBSS threat events
  • Refine server tasks and policies as needed (tagging, ASCI, tree structure, etc.)

Virginia Client Office (VA88)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants

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