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Portland, Oregon, United States of America
JOB #R1900242

Senior Business Analyst

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

Senior Business Analyst

Portland, Oregon

Job Description:

ICF is seeking a Senior Business Analyst to join our team in Portland, OR. This position requires experience managing IT projects within the Energy Efficiency space, including project oversight, client management, and team management.  The Senior Business Analyst will oversee multiple projects and support efforts to grow and expand ICF’s IT business.  Responsibilities and project tasks will change over time.  This may require occasional travel for client meetings.

Key Responsibilities:

  • Coordinate project delivery on a variety of sized IT projects for the energy efficiency sector, including partnering with ICF subject matter experts on project execution
  • Maintain client relationships with program sponsors as well as project leads from client organizations
  • Generate requirements specifications, use cases, process flow diagrams, user interface designs, user manuals, training materials, and other system documentation
  • Track scope and changes throughout implementation, keeping stakeholders notified of anticipated completion dates
  • Support users through training, as well as provide one-on-one technical assistance
  • Develop an understanding of the client processes and procedures and assist with making improvements relative to technology and marketing.
  • Develop application test plans and perform system testing activities

Basic Qualifications: 

  • BS/BA in a related field
  • 5+ years of relevant experience

Preferred Skills/Experience:

  • Subject matter expertise with utility energy efficiency programs
  • Ability to coordinate diverse program stakeholders
  • Ability to develop strong subject matter expertise, lead analyses, and recommend and implement cost effective solutions
  • Solid understanding of software development lifecycle, standard processes and best practices
  • Strong customer service focus
  • Ability to work with and lead blended teams of ICF and client staff
  • Ability to work collaboratively and cohesively in a team environment

Professional Skills:

  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem-solving and decision making capabilities
  • Team player with the ability to work in a fast-paced environment
  • Resourceful and self motivated
  • Sound business ethics, including the protection of proprietary and confidential information
  • Ability to work with all levels of internal staff, as well as outside clients and vendors
  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Portland, OR (OR08)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants

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