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Kansas City, Missouri, United States of America
JOB #R1803141

Energy Efficiency Program Outreach and Support – Kansas City, MO

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

Program Outreach and Support – Kansas City, MO

Job Description:

To support our growth, we are seeking a Program Outreach and Support Specialist to work in our Energy Efficiency division.  The candidate will call on retail store associates in an assigned service territory with the goal of increasing participation in utility incentive programs and performing QA/QC audits.   Candidate will also provide customer education through opportunities at various community events throughout the year. We place a premium on creativity, an ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction. You will have an opportunity to gain exposure to major projects, interact with experts and clients in the field, while building content knowledge and consulting skills.  Outreach is estimated to be 50% to 75% of the time; program support will be 25% to 50%.   

Key Responsibilities:

  • Work as part of a team ensuring that the evaluation, implementation and verification of energy efficiency projects are successfully executed in residential markets
  • Recruit program participants (customers and retail employees), develop and implement sales strategies, prepare and deliver relationship building activities
  • Perform QA/QC audits at participating retail locations to ensure correct pricing information, POP placement and program awareness.
  • Provide technical assistance and guidance on energy efficient technologies and practices to participating retailers
  • Conduct retailer outreach that focuses on relationship building and sales associate training
  • Report to the Kansas City office when not conducting retail outreach
  • Provide program support that includes a range of administration and analytics projects assigned by the Program Manager
  • Candidates will be expected to work some evenings and weekends as necessary

Basic Qualifications:

  • Bachelor’s Degree
  • 0 - 2 years of experience working with energy efficiency concerns
  • Strong Microsoft Office skills, especially Microsoft Excel and Microsoft Word
  • Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Preferred Skills/Experience:

  • Ability to prioritize and multi-task
  • Prior experience in a retail setting
  • Understanding of energy efficiency programs, including experience working on energy and/or energy efficiency efforts 

Professional Skills:

  • Excellent verbal, interpersonal and written communication skills
  • Self-starter, who is able to work independently
  • Commitment to quality

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement

Kansas City, MO (MO06)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
LEARN MORE ABOUT ICF

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