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JOB #R1802095

Business Analyst

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

Who we are: 

Audacious. Ingenious. Real. If that sounds like you, you’ll fit right in. Olson Digital is a new breed of agency, purpose-built for marketing’s new realities. Olson Digital's full-service solutions crack complex challenges. Digital has completely transformed the customer experience, and consumers are connected in ways we’ve never seen—ways that challenge marketers and IT alike. Whether it's helping you speak to your customers, providing a richer digital experience, or deploying platforms that deliver results, we have you covered.

Overview:
ICF Olson has an exciting opportunity for an experienced Business Analyst responsible for providing analysis for strategic, complex initiatives in support of multiple lines of businesses throughout Olson Digital. This role requires an individual to be able to think "out-of-box" in client solution development  and work collaboratively with clients to conduct stakeholder interviews, identify business process impacts, and elicit business & functional requirements
Role Description

  • Perform requirements gathering through interviews, document and artifact analysis, facilitated workshop sessions, surveys, site visits, business process descriptions, user stories, scenarios, business analysis, task and workflow analysis
  • Bring strong analytical skills to bear on projects, including a thorough understanding of how to interpret client business needs and translate them into detailed user stories & functional specifications
  • Drive and challenge business stakeholders on requirements, processes, and solution drivers to ensure an appropriate level of detail and to remove ambiguity
  • Communicate and collaborate proactively with external and internal clients to analyze information and functional needs and deliver functional requirements, business requirements, and user stories
  • Collaborate with Creative team and ensure that User Experience and Visual Design align with required functionality
  • Provide support to Technical and QA teams to provide guidance and clarifications regarding requirement questions
  • Gain thorough understanding of client and business needs in order to provide consultative insights and fill role of business partner 

Skills and Knowledge

  • BS or 3-5 years’ experience in documenting requirements
  • Experience working in the digital agency or consulting firm space
  • Willingness to travel as required for client engagements
  • Excellent presentation and communications skills that establish trust, credibility and respect
  • Familiarity with and aptitude to understand ecommerce, CRM, and CMS platforms supported by Olson Digital, such as Hybris, Sitecore, Marketo, Adobe AEM, Salesforce, or similar
  • Experience with the Atlassian Suite (Jira, Confluence)
  • Excellent attention to detail with a strong understanding of business
  • Ability to manage multiple tasks in a fast-paced, self-motivated, and self-managed environment
  • Experience with Adobe Analytics or similar analytics program is highly desirable
  • Experience working with highly distributed and offshore teams
  • Familiarity with different development methodologies including Agile, Iterative and Waterfall

ICF Olson is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please emailicfcareercenter@icf.com  EEO is the law  Pay Transparency Statement.

Fairfax, VA (VA01)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
LEARN MORE ABOUT ICF

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