Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
Who we are:
ICF Olson is a collective of world-class agencies delivering across the spectrum of customer experience: creative expression (Olson), public engagement (Olson Engage), customer relationships/loyalty (Olson 1to1) and digital experiences (Olson Digital). Though experts in different areas, we are united in our common POV: Think like people. ® This means everything we do is made from empathy – the key to brand success in a world of ever-shrinking attention and ever-growing choice. Learn more at icfolson.com
Who we’re looking for:
As an ICF Olson Connections Strategy Director, you’ll be responsible for driving innovation, creativity and effectiveness across all paid communications. Digital-first thinking and experience is required. This Director will champion agency talent by creating a positive team culture where their teams are encouraged to do their best work.
The ideal candidate will be an energetic presenter and connector who will help represent the agency in new business and create inter-agency connections. They will be endlessly curious about why people do what they do and what brands can do to positively impact lives. They are adept in using the power of data to inspire creativity and drive results and willing to get into the weeds when needed. Finally, they are passionate about developing talent and believe that collaboration is the key to great work.
What you’ll get to do:
● Department Leadership: Leads connections strategy development and implementation across account assignments.
o Owns, manages and builds relationships with senior-level clients.
o Oversees and approves the final plan recommendation before presentation to client
o Constructs outlines and oversees the building of presentations that logically and clearly communicate our strategies and recommendations.
o Prepares the Connections Strategy team for presentation of the work to clients, clarifying roles and anticipating potential “watch-outs” and/or difficult questions that may arise, include rehearsals if deemed necessary.
o Builds and maintains strong relationships with cross-functional discipline leads.
o Manages internal and external expectations for what can be delivered within a given time frame and budget.
● Thought Leadership: Promotes progressive thinking.
o Keeps internal and external teams apprised of relevant shifts, developments and changes in the media landscape.
o Contributes to driving account strategies with the holistic team.
o Critiques and improves cross-discipline work in a supportive manner that leads to greater success for the agency and our clients
o Participates in the ongoing progression of the Olson Connections Strategy philosophy and vision.
● Revenue Growth and Optimization: Drive revenue growth for Olson.
o Expands existing client relationships and becomes a strategic lead on new business opportunities.
o Manages existing projects and client budgets to promote agency and department profitability.
o Promotes the Olson process and philosophy, ensuring that the work aligns with Think Like People.
o Positively builds the reputation of Olson and the Connections Strategy team within the larger marketing community.
● Department Leadership.
o Ensures buying partners are acting as an extension of Olson; delivering strong buys, maintaining goodwill within media community and creating procedural efficiencies.
o Mentors and motivates direct reports
▪ Assists in training and development, encourage career growth.
▪ Performs annual performance reviews for a select number of direct reports.
o Proactively encourages and promotes inter-agency connectivity. Builds strong relationships across the agency on behalf of the Connections Strategy discipline.
What you’ll need to succeed:
ICF Olson is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)
Minneapolis, MN (MN03)