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White Papers

The Airport Retail Revolution

airport retail revolution
Mar 5, 2018

Retail has undergone significant changes in the past decade, in large part driven by the explosion of online shopping and digital media. With continued downward pressure on airport rates and charges from airlines, profits from commercial revenue sources have become increasingly important to airport operators.

In this white paper, we explore how travelers’ shopping expectations are evolving and what airports can do to capitalize on the commercial potential within their unique operating constraints.

Miami International Airport logo
Doubled sales per departing passenger
Miami International Airport: Regitonal Culture Driving Profits Per Passenger